1. Introduction
GamPK ("we", "us", "our") is committed to protecting the privacy of everyone who uses the GamPK platform at gampk.bet. This Privacy Policy sets out in plain terms how GamPK collects, uses, stores, protects, and in limited circumstances shares personal data relating to registered players and visitors to the website.
This policy applies to all GamPK products and services, including sports betting, PSL betting markets, live casino games, Andar Bahar, card games, virtual sports, slots, and all account management functions. It should be read alongside the GamPK Terms and Conditions and the Responsible Gaming guidelines.
By registering an account or using GamPK in any way, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree to this policy, you should not use GamPK.
GamPK takes a straightforward approach to privacy: we collect only what we genuinely need to deliver our services, we store it securely, we never sell it to third parties, and we give you meaningful control over your own data. That is the short version — the rest of this policy explains the full details.
Plain Language Note: This policy is written in clear English so that Pakistani players can understand exactly how their data is handled without needing a legal background. If anything here is unclear, contact us at support@gampk.bet and we will explain it personally.
2. Personal Data We Collect
GamPK collects two broad categories of data: information you provide directly and information collected automatically when you use the platform. Here is what each category contains.
2.1 Information You Provide Directly
- Registration details: Full name, date of birth, gender, Pakistani mobile number, and email address.
- Identity verification documents: CNIC number, copy of national identity card or passport, and proof of address — collected when GamPK's verification process requires them.
- Payment information: Details of the payment method you use to deposit and withdraw, including mobile wallet identifiers (EasyPaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, or the last four digits and billing details of a Visa or Mastercard. GamPK does not store full card numbers — card processing is handled by our certified payment gateway partners.
- Communication records: The content of messages you send to GamPK customer support via live chat, email, or any other channel.
- Responsible gaming preferences: Deposit limits, loss limits, session timers, and self-exclusion requests that you set through your account.
2.2 Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and network information.
- Usage data: Pages visited, games played, bets placed, time spent on each section of the platform, click patterns, and navigation paths through the site.
- Transaction data: Full records of all deposits, withdrawals, bets placed, game results, bonus activations, and account balance movements.
- Cookie and tracking data: Identifiers set by cookies and similar technologies during your session — described in detail in Section 9 of this policy.
- Location data: Approximate geographic location inferred from your IP address, used to confirm eligibility and for fraud detection purposes. GamPK does not track your precise GPS location.
| Data Category | Specific Items | When Collected |
|---|---|---|
| Identity | Name, DOB, CNIC, email, mobile | Registration / Verification |
| Payment | Wallet IDs, IBFT details, card last 4 | First deposit / Withdrawal request |
| Transaction | Deposits, bets, wins, withdrawals | Continuously while account is active |
| Technical | IP address, device, browser, OS | Every platform visit |
| Behavioural | Pages visited, games played, session length | Every platform visit |
| Communications | Support chat and email content | When you contact GamPK |
| Responsible Gaming | Limits set, exclusions, reality check preferences | When you configure account settings |
3. How We Collect Your Data
GamPK collects personal data through the following channels:
- Directly from you: When you fill in the registration form, complete the identity verification process, make a deposit, contact customer support, or update your account settings.
- Automatically through platform technology: When your device connects to the GamPK website, standard technical data is collected through server logs, cookies, and analytics tools. This happens on every visit, including visits before you are logged in.
- From payment service providers: When you complete a payment transaction, our payment gateway partners confirm the outcome and provide transaction reference details to GamPK. We receive confirmation data but not full sensitive financial credentials.
- From fraud prevention partners: GamPK uses specialist fraud detection services that may cross-reference registration data against databases of known fraudulent accounts or suspicious activity patterns. This process is automated and does not involve manual human review of your data by those partners.
- From identity verification services: Where enhanced verification is required, GamPK may use third-party identity verification tools that check the details you provide against independent data sources to confirm your identity.
4. Why We Use Your Data
GamPK uses your personal data for the following specific purposes:
4.1 Account Management
To create and maintain your GamPK account, verify your identity, process your deposits and withdrawals, manage your betting and gaming activity, and deliver the core features of the platform — including PSL betting markets, live casino tables, Andar Bahar sessions, slots, and virtual sports.
4.2 Age and Identity Verification
GamPK has a strict 18+ policy and is legally required to verify that all registered players are adults. Your identity data is used to fulfil this requirement. Age verification may be carried out at registration, at the point of the first withdrawal request, or at any time GamPK has reasonable grounds to check a player's age.
4.3 Payment Processing
Your payment details are used to process deposits from and withdrawals to your registered payment methods — including EasyPaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. GamPK also uses payment data to detect and prevent fraudulent transactions.
4.4 Customer Support
When you contact GamPK support, your account information and communication history are used to understand your query, look up relevant account details, and provide an accurate and helpful response. Support conversations are recorded and stored for quality assurance and dispute resolution purposes.
4.5 Fraud Detection and Platform Security
GamPK processes technical and behavioural data continuously to detect suspicious activity, prevent the creation of duplicate accounts, identify bonus abuse, and protect the platform against automated attacks. This processing is essential to maintaining a fair environment for all legitimate GamPK players.
4.6 Responsible Gaming
Your account activity data — including deposits, losses, and session durations — is used to monitor for patterns that may indicate problem gambling behaviour. This monitoring is carried out to support GamPK's responsible gaming obligations and to enable early intervention where appropriate. Your responsible gaming settings (limits, self-exclusion) are stored and enforced based on data held in your account profile.
4.7 Legal and Regulatory Compliance
GamPK retains records of account activity, identity verification, and financial transactions to comply with applicable anti-money laundering (AML) obligations and to respond to lawful requests from relevant authorities where required by law.
4.8 Platform Improvement
Anonymised and aggregated usage data is used to improve the GamPK platform — identifying pages that load slowly, features that are confusing to navigate, and content that players find most valuable. This analysis is conducted on aggregate data that cannot be linked back to individual players.
4.9 Marketing Communications
With your consent, GamPK may send you promotional communications about new features, upcoming PSL matches, bonus offers, and promotions. You can withdraw this consent at any time — see Section 12 for details.
5. Legal Basis for Processing
GamPK processes your personal data under one of the following legal bases depending on the type of data and the purpose of processing:
- Contract performance: Processing necessary to deliver the GamPK service you have registered for — including account creation, bet placement, and payment processing.
- Legal obligation: Processing required to comply with applicable laws, including age verification, AML record-keeping, and responding to lawful authority requests.
- Legitimate interests: Processing carried out for GamPK's legitimate business interests, including fraud detection, platform security, and service improvement — provided those interests are not overridden by your privacy rights.
- Consent: Processing based on your explicit consent, specifically marketing communications. You can withdraw consent at any time without affecting your account.
7. Data Storage & Security
GamPK stores all personal data on secure servers protected by industry-standard technical and organisational security measures. Specific protections in place include:
- SSL/TLS encryption for all data transmitted between your device and the GamPK platform. The padlock icon in your browser confirms this encryption is active.
- Data encryption at rest for sensitive stored data including identity documents and payment identifiers.
- Access controls limiting internal access to personal data to authorised GamPK staff on a strict need-to-know basis.
- Regular security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
- Intrusion detection systems monitoring for unauthorised access attempts around the clock.
- Secure credential storage — your GamPK password is stored using one-way cryptographic hashing and cannot be recovered even by GamPK staff. If you forget your password, it must be reset rather than retrieved.
Despite these measures, no internet-based platform can guarantee absolute data security. If GamPK becomes aware of a data breach that is likely to affect your rights or privacy, we will notify you and relevant authorities in accordance with our obligations.
8. How Long We Keep Your Data
GamPK retains personal data for only as long as necessary for the purpose for which it was collected, or as required by applicable law. General retention periods are as follows:
- Account data (name, contact details, settings): Retained for the duration of your account plus five years after account closure, to support legal and regulatory obligations.
- Transaction records (deposits, withdrawals, bets): Retained for a minimum of seven years to comply with anti-money laundering record-keeping requirements.
- Identity verification documents: Retained for the duration of your account plus five years after closure. Where legal process requires longer retention, that requirement takes precedence.
- Customer support communications: Retained for three years from the date of the last interaction, or longer if related to an active dispute.
- Technical and behavioural logs: Typically retained for up to 13 months, after which they are deleted or anonymised for aggregate analytics use.
- Marketing consent records: Retained for the duration of your consent plus three years after withdrawal, as evidence of your consent decision.
When retention periods expire, data is either securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
9. Cookies and Tracking Technologies
GamPK uses cookies and similar technologies on the gampk.bet website. Cookies are small text files stored on your device that help the platform work correctly and allow us to understand how it is being used.
9.1 Types of Cookies GamPK Uses
- Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in while you navigate between pages, and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences — such as your chosen language, display settings, or responsible gaming limits — so you do not have to re-enter them every visit.
- Analytics cookies: Collect anonymised data about how players use GamPK — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is used to improve the platform experience. GamPK uses privacy-respecting analytics tools that do not share individual-level data with third parties.
- Security and fraud detection cookies: Used to fingerprint devices for fraud detection purposes, identifying unusual patterns that may indicate account sharing or bot activity.
9.2 Managing Cookies
You can control cookies through your browser settings — most browsers allow you to view, block, or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in to GamPK and using the platform. Blocking other categories of cookies will not affect your ability to place bets or play games, though some preferences and features may not work as expected. GamPK's cookie consent banner, shown on your first visit, allows you to manage your cookie preferences for non-essential categories.
10. Your Data Rights
As a GamPK player, you have the following rights over your personal data. To exercise any of these rights, contact GamPK at support@gampk.bet with "Data Rights Request" in the subject line. We will respond within 30 days.
You can request a copy of all personal data GamPK holds about you. We will provide this in a readable format within 30 days of a verified request.
If any personal data held by GamPK about you is inaccurate or out of date, you can request that it be corrected. Many details can be updated directly in your account settings.
You can request deletion of your personal data. This right is subject to legal retention requirements — for example, transaction records required for AML compliance cannot be deleted before their mandatory retention period expires.
In certain circumstances you can ask GamPK to restrict how your data is used — for example, while a dispute about data accuracy is being resolved.
Where technically feasible, you can request your personal data in a structured, machine-readable format — for example, your account history — to transfer to another service if you choose.
You can object to GamPK processing your data for direct marketing purposes. You can also object to processing based on legitimate interests, though GamPK may have overriding grounds to continue in some cases.
11. Children's Privacy
GamPK is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes an age declaration and GamPK carries out age verification checks. If GamPK discovers that a registered account belongs to a person under 18, the account will be closed immediately, all deposits returned, all bets voided, and any personal data collected will be deleted.
If you are a parent or guardian and believe that a minor may have registered a GamPK account, please contact us at support@gampk.bet immediately so we can investigate and take appropriate action without delay.
12. Marketing Communications
GamPK may send you promotional emails and SMS messages about bonuses, PSL betting promotions, new game releases, and other GamPK news — but only with your explicit consent. Marketing consent is collected during the registration process and you can change your preferences at any time through your account settings or by contacting support.
To opt out of marketing communications from GamPK, you can:
- Log in to your GamPK account and update your communication preferences in account settings.
- Click the unsubscribe link at the bottom of any GamPK marketing email.
- Reply "STOP" to any GamPK marketing SMS.
- Contact support@gampk.bet with "Unsubscribe" in the subject line.
Withdrawing marketing consent will not affect your ability to use GamPK, nor will it prevent GamPK from sending you essential transactional communications about your account, deposits, withdrawals, or security alerts — these are sent regardless of marketing preferences because they are necessary for account operation.
13. Changes to This Policy
GamPK may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in how we explain our practices. When material changes are made, registered GamPK players will be notified by email and/or an in-platform notification at least seven days before the changes take effect.
The date at the top of this policy ("Last updated") indicates when it was most recently revised. Continued use of GamPK after the effective date of a policy change constitutes acceptance of the updated Privacy Policy. The current version of this policy is always available at gampk.bet/privacy-policy.
14. Contact GamPK About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how GamPK has handled your personal data, please contact us through any of the following channels. We will respond within 30 days for formal data rights requests and within 24 hours for general privacy questions.
Subject: "Privacy Request"
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